Buy Theresa a coffee
Saturday, 12 February 2022
Two personas for an Art History app at an art gallery
Eleanor's Problem Statement: Eleanor is an elder with mobility and hearing issues, who needs the Art History application to guide her through the Van Gogh exhibit at the art gallery, because she cannot keep pace with a tour group, nor hear a tour guide clearly.
Eleanor's Hypothesis Statement: If Eleanor borrows a tablet from the art gallery with the app already loaded, then she will be able to conduct her own tour independently and at her own pace, despite disabilities.
Eleanor's User Story: As an old age pensioner with arthritis and hearing loss, I want to borrow a tablet with the Art History app preloaded, so that I can tour the art gallery in my own time, without a tour group.
Eleanor's Journey Map:
Ivan's Problem Statement: Ivan is an art student and part-time worker with very limited time, who needs the Art History application to guide him through the Van Gogh exhibit at the art gallery independently, because it is the quickest way to research and complete his school project.
Ivan's Hypothesis Statement: If Ivan downloads the Art History app to his own mobile phone, then he will be able to conduct his own research independently, without delays waiting for a tour group who are not as knowledgeable about Van Gogh as he is.
Ivan's User Story: As a busy art student who already knows a lot about Van Gogh, I want to download the Art History app to my own phone, so that I can tour the art gallery in my own time, bypassing tour groups of noobs, and save my research.
Ivan's Journey Map: