Buy Theresa a coffee

Thursday, 24 March 2022

New Patient Privacy and Confidentiality Course in Eduflow

You're welcome to try out this new Patient Privacy and Confidentiality course I recently authored in Eduflow, at Let me know what you think, please.

Saturday, 19 March 2022

View a Quick-Learn interactive Training & Development course for entry-level Sales associates at Students practice writing an introductory e-mail to prospective clients, and record a video presentation for a sales meeting. Students are able to edit their work, incorporating feedback from their instructor and classmates. This Quick-Learn course was made by me in the Eduflow Learning Management System.
Alternatively, go to Enter the course code JJZ8VH in the Write your code box and click the blue Join button. Log in to your existing Eduflow account or create a new user account to try the short course. Enjoy!

Saturday, 12 February 2022

Two personas for an Art History app at an art gallery

Eleanor's Problem Statement: Eleanor is an elder with mobility and hearing issues, who needs the Art History application to guide her through the Van Gogh exhibit at the art gallery, because she cannot keep pace with a tour group, nor hear a tour guide clearly.
Eleanor's Hypothesis Statement: If Eleanor borrows a tablet from the art gallery with the app already loaded, then she will be able to conduct her own tour independently and at her own pace, despite disabilities.
Eleanor's User Story: As an old age pensioner with arthritis and hearing loss, I want to borrow a tablet with the Art History app preloaded, so that I can tour the art gallery in my own time, without a tour group.
Eleanor's Journey Map:

Ivan's Problem Statement: Ivan is an art student and part-time worker with very limited time, who needs the Art History application to guide him through the Van Gogh exhibit at the art gallery independently, because it is the quickest way to research and complete his school project.
Ivan's Hypothesis Statement: If Ivan downloads the Art History app to his own mobile phone, then he will be able to conduct his own research independently, without delays waiting for a tour group who are not as knowledgeable about Van Gogh as he is.
Ivan's User Story: As a busy art student who already knows a lot about Van Gogh, I want to download the Art History app to my own phone, so that I can tour the art gallery in my own time, bypassing tour groups of noobs, and save my research.
Ivan's Journey Map:

Friday, 3 September 2021

Blast from the Past

Here is an example of a mortgage blog article originally published at
CIBC Shores Up Its Subprime Mortgages
BY Theresa McCuaig
3 October, 2008
HAMILTON — The Canadian Imperial Bank of Commerce (CIBC) is the Canadian bank that suffered the most as a result of the U.S. subprime mortgage fiasco, because it not only lent to subprime applicants, but also got involved in toxic derivatives and poor bond insurance. CIBC has had to write down $6.8 billion so far this year. Consequently, it had to raise $2.9 billion in capital this year to stay afloat.
However, the bank’s CEO, Gerry McCaughey, has been able to keep CIBC’s performance well within regulatory guidelines. Today, CIBC and Cerberus Capital Management, a private U.S. equity company, struck a $1.05 billion deal to prevent problems with CIBC’s subprime mortgages. The subprime mortgages total $1.075 billion. CIBC does not want to sell off these weak mortgages, as the consensus is they could still be profitable in the not-too-distant future.
The Cerberus deal is one example of how Canadian banks have anticipated the American mortgage downturn and taken the initiative to prevent a similar crisis here. The Toronto Stock Exchange seems to like Mr. McCaughey’s forethought: This morning, CIBC’s stock rose $2.08 per share, to $59.90. If you hold your mortgage through CIBC, you can breathe a sigh of relief this afternoon.